Boarding FAQ

We hope you find the answers to all of your boarding FAQ 's here. If you have a question that is not answered on this page please feel free to contact us.

I'm boarding my pet for the first time? What should I expect?
Your pet will adjust quickly to our boarding facility, our staff and routines. Feeding, cleansing, exercise, and kennel staff monitoring are all scheduled events that bring order and structure to the boarding environment.

Do you require a deposit in advance of a boarding visit?
During the Holidays such as Thanksgiving, Christmas, and Easter we require a $50 deposit.

My pet is diabetic and requires shots?
Yes, we do administer shots with a $3.00 per day charge.

Are your pet care centers air-conditioned?
Most of our pet care centers are fully air-conditioned for summer comfort and heated in the winter. About two-thirds of our properties also have outdoor exercise runs and play yards for outdoor activity, weather permitting.

What is your minimum age for boarding a dog?
Our minimum boarding age is 12 weeks and it is recommended that puppies get their first round of puppy shots and their bordetella.