Daycare FAQ

We hope you find the answers to all of your doggie day care FAQ 's here. If you have a question that is not answered on this page please feel free to contact us.

Does my dog have to attend everyday?
No, you may come everyday if you like. Some of our guests come three times a week or two times a week. It is up to you and your pet to decide the number of days you attend day care. Please let us know how many days you would like to attend during the week so you are able to accommodate your pet.

Do I have to commit to a schedule?
We have a drop off and pick up schedule which needs to be followed to insure our guests day is not disruptive. Pre-arranged drop off and pick ups are available outside of our normal operating hours for a fee. Drop ins are welcome if space is available.

Do you accept all breeds?
Yes, all dogs are welcome. Owners need to certify that their pet(s) have not harmed or shown aggression toward any person or other pet. If a pet shows aggression he/she may be expelled from daycare.

Is my pet supervised during daycare?
Yes, there is one supervisor to every 10-15 dogs. The supervisor makes sure a good time is had by all.

I have a small dog, will he be safe?
Some small dogs enjoy running with the big dogs but just in case, we have a special area for the little ones to romp with his/her smaller friends. It is up to your dog if he/she wants to play with the big or small dogs.

What will my dog do all day?
Run! Play! Wrestle! Socialize with playmates, lounge around and talk the latest gossip with new friends!

Where does my dog go potty?
Our guests can go potty when and where they like. Staff is with the dogs at all times to immediately clean up after them.

If my dog goes potty anywhere he likes at daycare will he do this at home?
No! Dogs are very good at learning they can do one behavior in one location and another behavior in a different location. If your pet is housetrained at home - he will remain housetrained at home. Your home does not have 30 canine residents with all their attendant odors. Your dog will definitely know the difference between home and daycare.

It's my pets' first time at daycare, what do I need to bring?
Please call for your interview appointment time and bring completed application forms and current vaccination records.

What happens at the interview?
We take time to read your pets registration forms and go over with you, any important information specific to your pet. Your pet will be introduced to a couple of new playmates to see how he/she will react to new friends.

Do you feed my pet during daycare?
If you would like your pet to eat while at daycare you will need to supply his food or treats and his/her eating schedule. There is no extra cost to feed your pet while in daycare.

My pet has special needs. Will this cost extra?
No most medications and dietary needs will be handled at no extra cost to you. If your pet requires injections this will be discussed with you during the interview process or by phone before applying. Pets with handicaps are welcome at daycare and placed in an appropriate playgroup.

Do you offer any discounts?
We offer prepaid packages (please see our rates page). We also offer 10% discount on multi family pets and senior citizen pets.

Do you offer your services to older pets?
Yes! All ages are welcome. Older or handicapped pets will be placed in appropriate playgroups or if they like to relax alone they will be placed in the lounge where they can rest and nap all day. There is a 10% discount for senior pets over 10 years old.

What if my pet becomes ill during daycare?
We will try in all cases to use your veterinarian if your pet is feeling under the weather. If your veterinarian is not within close proximity of our daycare we will use our veterinarian. You will receive a call in all instances of illness.

Can my dog be injured?
The best analogy to describe how safe doggie daycare really is would be to compare it to letting your child play on a playground. Your child can fall off the slide and break a leg, catch a cold from another kid (playgrounds don't require vaccine records like we do), run into a bully, get a scratch from rough housing with the boys, etc. Most people wouldn't think twice regarding such contingencies. Unless you keep your child in a padded room (or a crate as in your dog's case), you have to be ready and responsible for accidents like these. You know how great the benefits are of letting your child play and have a good time with other children. So, why does it seem so different when it happens to dogs? Well, dogs don't play with hands; they play with paws, claws and teeth. If your dog is a playgroup member, you may occasionally see a scratch or two. However it is rare for any major altercations to occur. The few injuries that do happen are actually the result of play.